Home NolaPro Support
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

General Info
Admin
Billing
Installation
NolaPro Partnership
Payables
Orders
Ledger
Payroll
Inventory
Bugs / Errors
NolaPro Requirements
Add-Ons and Support
Reports
Tools
Contacts
  • Top articles
  • Latest articles
osCommerce Q&A

Category: Integration / osCommerce

1. If I use the oscommerce plugin for three different stores, will there be a unique OSCom ID to identify them individually? For each separate store you set up you need to set the company ID for th...

Backup/Restore your Windows Database

Category: General Info

Only the database needs to be backed up in order to preserve your licenses. If you need to reinstall your OS and NolaPro again then all you need to do is import your database into the NolaPro install....

Install on Linux

Category: Installation

NolaPro Linux Installation Using the Web Installer * In order to use the NolaPro Web Installer, you need to have Apache 2.x running as well as PHP 7.2 and MySQL 5.1 installed. * Once you have this b...

FPDF error: Missing or incorrect image file: uploads/graphic_big1.jpg

Category: Bugs / Errors

If you receive this kind of error when trying to print invoices, etc. the problem may be: 1. Your database and programs were copied to a new server, but not the graphics stored in the uploads subd...

Salesman vs. Sales Rep

Category: General Info

Some sales organizations have multiple levels of sales persons who contact the customer. Generally speaking the salesman is the person who actually makes the sales and goes to the customer site, w...

localhost not set up to establish a connection on port 50080

Category: Installation

If, after installing NolaPro on Windows, you receive an error saying localhost is not set up to establish a connection on port 50080, please try the following: The solution is removing the next lin...

SMTP email error

Category: Admin

If your email has stopped sending through NolaPro and/or you are receiving a login error when your information is correct, it may be due to Google changes in their SMTP rules.   NolaPro does no...

NP 6 menu style

Category: General Info

The NP6 style menu has been the default for many years and most users are already using this style. However, there may be some on the older style menu that is no longer supported after version 5.0.170...

Excel exports won't open

Category: Exports

An Office security patch update from Microsoft on July 12, 2016 related to opening files from the internet.  The following steps can be performed so you can open Excel files exported from NolaPro...

User limit error

Category: Admin

If you receive an error message when adding a user saying your user limit has been reached, please submit a support ticket and we will be happy to provide you with pricing to expand your user limit.

Multi-Currency

Category: General Info

1. Obtain the add-on for multi-currency by purchasing it from the NolaPro Store(http://extras.nolapro.com) or within the NolaPro application itself. 2. After signing in to NolaPro 5, select Admin -&g...

Credit Card VAT Tax

Category: Payables

The VAT Tax appears on the Sales Tax Report after the Credit Card Bill is processed. Below are the instructions to set this process up. Admin -> Setup Admin -> System Settings. Make sure "Set...