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osCommerce Q&A

Category: Integration / osCommerce

1. If I use the oscommerce plugin for three different stores, will there be a unique OSCom ID to identify them individually? For each separate store you set up you need to set the company ID for th...

Backup/Restore your Windows Database

Category: General Info

Backup - Using Browser A backup of the NolaPro database can be downloaded by following these steps. 1) Access your NolaPro installation and log in. 2) In the left menu, open the Tools tab. 3) Under th...

Install on Linux

Category: Installation

NolaPro Linux Installation Using the Web Installer * In order to use the NolaPro Web Installer, you need to have Apache 2.x running as well as PHP 7.2 and MySQL 5.1 installed. * Once you have this b...

Salesman vs. Sales Rep

Category: General Info

Some sales organizations have multiple levels of sales personnel who contact the customer. Generally speaking the salesman is the person who actually makes the sales and goes to the customer site, whe...

Checking Account GL Credits on Bank Reconciliation

Category: Ledger

Please go to Ledger -> Journal Entries -> New Journal Entry. Put the name and check number in the "Voucher Description" field. Choose your checking account for one GL line entry and it will appear on ...

FPDF error: Missing or incorrect image file: uploads/graphic_big1.jpg

Category: Bugs / Errors

If you receive this kind of error when trying to print invoices, etc. the problem may be: 1. Your database and programs were copied to a new server, but not the graphics stored in the uploads subd...

Delete user

Category: Admin

To delete a user, go to Admin -> Users. Either type their name in the User box and click the arrow, or click User List at the top to see a list of users and click their username. There will be a De...

SMTP email error

Category: Admin

If your email has stopped sending through NolaPro and/or you are receiving a login error when your information is correct, it may be due to Google changes in their SMTP rules.   NolaPro does no...

NP 6 menu style

Category: General Info

The NP6 style menu has been the default for many years and most users are already using this style. However, there may be some on the older style menu that is no longer supported after version 5.0.170...

Excel exports won't open

Category: Exports

An Office security patch update from Microsoft on July 12, 2016 related to opening files from the internet.  The following steps can be performed so you can open Excel files exported from NolaPro...

User limit error

Category: Admin

If you receive an error message when adding a user saying your user limit has been reached, please submit a support ticket and we will be happy to provide you with pricing to expand your user limit.

Multi-Currency

Category: General Info

1. Obtain the add-on for multi-currency by purchasing it from the NolaPro Store(http://extras.nolapro.com) or within the NolaPro application itself. 2. After signing in to NolaPro 5, select Admin -&g...