Articles in this category General Info Backup/Restore your Windows Database Backup - Using Browser A backup of the NolaPro database can be downloaded by following these steps. 1) Access your NolaPro installation and log in. 2) In the left menu, open the Tools tab. 3) Under th... Accessing NolaPro Follow this link to learn how to access your NolaPro from various locations. http://www.nolapro.com/np_windows_internet.pdf You do not have to have NolaPro installed on the computer you are providi... New Release / Update / Bug Information To update to the latest version of NolaPro, click here and click Get Update for either the Windows or Linux version.To see what has changed in our new release(s) please click here. You can sign up at ... Quick Setup Screen All information on the Quick Setup Screen is required when first logging into NolaPro. The company information can later be changed by going to Admin->System->Company New/Edit. More information ... Cannot Attach Files If you can attach small files but not larger ones, it is likely due to a limit set on your server.The file upload limit varies from server to server. You may need to adjust your PHP configuration file... Can I sync NolaPro with another instance installed offsite? NolaPro is unable to sync with a separate installation off-site (i.e. One of your company locations does not have internet access). Is NolaPro Cash or Accrual based? NolaPro is Accrual based. For more information on the difference between Cash and Accrual based accounting, please visit the link: http://help.nolapro.com/help.php?op=showt&topic_id=326Some find i... Logging In / Reset User Name and Password Please try the default of login=admin and password=pass. If there is another user at your company with administrator access they can log in and go to Admin -> System -> Users to select your user... Does the POS Interface/Connect With A Cash Register? NolaPro does not interface/connect with a cash register. A smaller PDF receipt size setting is available for Point of Sale. Dye Lot System The dye lot system will be capable under our serialized inventory feature. We project this to cost $3000 and we are currently accepting pledges. For more information please visit http://www.nolapr... Lawaway The Payment Plan option may work for you. Go to Income~>Payment Plans~>New Plan. This allows you to create an invoice for regularly scheduled amounts to be invoiced. NolaPrint The NolaPrint commercial print software, is a NolaPro plug-in application developed for the commercial printing industry. NolaPrint is customizable and our developers would be happy to assist you in m... Web Based Accounting with Customer Logins Customer logins can be created using the Business-to-business (B2B) system. Income -> Customers -> B2B Users is where you will create the user account. Vendor accounts can be created under Exp... Market Forecasts Market Forecasts are not currently available in NolaPro. If you would like this customized for your business submit a ticket for a customization quote request. Company Subsidiaries One main company can have several 'locations'. But other companies under one company is not available in NolaPro at this time. Some versions of NolaPro allow you to create multiple companies. Combined... Thermal Printers NolaPro does not support thermal printers at this time. Move NolaPro Between Computers For the programs themselves, just install a new version. For the database, after you install, you will need to download a backup from your current system and upload it on the new server. How you accom... NolaPro Onsite Training We can do on site training, it can range from $1500 - $7500 (excluding expenses) depending on time necessary. There is no minimum/maximum number of persons who may participate; we can do individua... Sale of a Fixed Asset Below are two options for the sale of a Fixed Asset based on depreciation. You would complete a journal entry to record this transaction. 1) Fully depreciated: Dr. Cash Cr. ... Is NolaPro an Open-Source Product? NolaPro is not an open-source product. (1) You cannot edit the code (2) You cannot sell the code or application itself The API (although not complete) would allow some interface with the progr... Access Setup Wizard The setup wizard can be accessed from Tools -> System -> Setup Wizard. If you complete the wizard or stop before completing it, the wizard can be run again. HostGator HostGator has the main requirements for NolaPro. If any php extensions or changes to the php.ini file are needed, that would be indicated during the install process. If you already have a HostGator... Change Font Changing the font type would be a customization. If you would like to request a customization please submit a ticket with your request. http://support.nolapro.com/index.php?a=add Work Offline - Cloud Version You can download a backup of your database and run it locally. However, we would need to import your database back into your hosted version. The fee for this would be $70. To accomplish this, you simp... Clear ALL Data / Reset Database To clear all data you can simply uninstall and reinstall the software. There is no option within NolaPro to reset the database but we could do this for you. The price would be $35 and can be paid v... MAC OS Our hosted version is recommended as the easiest Mac solution. However, the free Linux version can work on a Mac but it involves a little more to set up. There are programs such as XAMPP that inclu... Salesman vs. Sales Rep Some sales organizations have multiple levels of sales personnel who contact the customer. Generally speaking the salesman is the person who actually makes the sales and goes to the customer site, whe... Salesman Commission Commission can be calculated on invoices for sales people using the following methods: By invoice total less shipping and taxes - The commission Customer ID The customer ID field is auto-assigned and cannot be changed. Change Email Text Mail Templates allows you to create email templates for invoices, orders, quotes, statements and purchase orders. The feature is located in Admin -> System -> Mail Templates. Variable fields can... UPS Worldship The instructions we have for UPS Worldship that is available in NolaPrint are below: The barcode on the ticket (the one below the ship address) contains the id of the Nolapro table called shipto. Thi... Independent Agents A vendor means a supplier of any good or service. This can be used for your independent agents. Firefox The instructions to change the default browser are as follows: 1. On your desktop Start~>All Programs~>Mozilla Firefox~>Mozilla Firefox. 2. Right Click and click on "Properties". 3. Highlight... Crystal Reports and Stonefield Unfortunately, Crystal Reports and Stonefield type of 3rd party reporting systems will not work on hosted account, only for self-hosted (local) running copies. There is too much liability at this ... Transfer A Copy of NolaPro for Linux to Windows The conversion process is simplified by following these steps: Install the new Windows application (1) Log into your customer account at http://www.nolapro.com (2) Download (a) NolaPro for Wi... Canadian Taxes Example: I am in Canada and have a provincial tax (PST) and a Federal Tax (GST). I would need the ability to set the tax level on products and customers. ie, a product would require PST and GST, bu... NolaPro Reviews FreeDownloadsCenter.com review Visit the following link to view the review from Free Downloads Center: http://www.freedownloadscenter.com/Reviews/r5019.html Thanks to the editors at Free Down... Back Button The default values displayed on the Search screen when you press the BACK button is dependent on the number of requests received for that particular screen. We received a large number of requests ... Default Shopping Cart Password It is likely that the Save Password feature in Firefox has been activated for this page. The password box has the same name as other password boxes inside NolaPro. If you've ever filled out a pass... Alpha Channel Not Supported You may encounter this error while viewing any PDF file containing a PNG file. Many PNG files have an Alpha channel imbedded in the file. The process listed below removes that Alpha Channel from th... Restore Translation Note: These instructions will only work if the NolaPro version used when exporting the translation is the same version the file is being imported into. It is recommended to backup your database before... Importing Language Translation Note: These instructions will only work if the NolaPro version used when exporting the translation is the same version the file is being imported into. It is recommended to backup your database before... Dividends 1) Create a "Dividends Received" account in the "Other Income" section of the general ledger. Because the income received on the dividends is not related to the operations of your ... Several Authorize.net Accounts If you have more than one authorize.net account you can go to Reports -> Billing -> Credit Card Transactions and check the box called 'Account Name' in the 'Columns to Display' list. This will s... Generate Your Own Report Creating custom reports is not currently available. There are two paths we follow modifications: (1) you can examine NolaPro and then email us a detailed summary of what additions/change you requir... SMTP Server Password Currently there is no place to enter passwords for the SMTP server. Changes to the email center is on our list of tasks following the release of NolaPro 5. For now, an SMTP server can be set up on ... Top 10 Most Profitable Customers This report pulls the price and cost from the orders in the last 30 days and groups them by customer. The 10 customers with the highest profit are displayed. About NolaPro NolaPro is a premium, completely free web-based suite. NolaPro offers AP, AR, Payroll, Order Tracking, Inventory Control, POS, B2B, and an Ecom Shopping Cart. Many plug-ins and add-ons are availab... Canada NolaPro's modules, while not written specifically for Canada, have been built with user flexibility in mind. While localized improvements surely can be made, we have spent time onsite with our client... If I have the main version on my laptop does my laptop have to be on to access the program? If you have it installed on your computer it does need to be on in order for others to access it. iPad We do not have a dedicated app. However, you can pull up your site on the web browser using your iPad. Audit Trail NolaPro has an audit trail using the journal reports to retrieve the information in the accounting system allowing you to reconstruct how a transaction affected each account balance. Bandwidth Usage NolaPro constrains bandwidth usage by putting generous caps on data (5000 or 50,000 customers, vendors, inventory depending on level selected) to keep subscription costs low, however we can always acc... Do We Have Access to Our Database? For security purposes and structure consistency we do not allow direct access to the hosted database. You may however download load your database at any time locally for review, data extraction or sa... Stonefield Query The Stonefield Query flexible reporting add-on is still in our plans for later in 2012, however the timing depends on the customer demand and/or if we find a partner to help us fund this integration. Field Auto-Complete In NP 5 we force the browser's form history to be off so it won't remember anything entered in NP input boxes. This is mainly to protect sensitive data entered like social security numbers and credit ... Receipt Printer The Payment Receipts add-on is available on The NolaPro Store. This allows you to create standard "receipt-size" PDFs for printing to a dedicated receipt printer. Pe Smart Phone NolaPro is accessible via a smart phone but it is not optimized for it. MySQL Cluster 5.0 NolaPro very well may work with the MySQL Cluster 5.0 binary, but we have never tested it. If you decide to do so, please do share the results with our support staff. Job Costing NolaPro does not currently have a general job costing module. Depending on your needs you may be interested in NolaPrint or our Construction Management system. The NolaPrint commercial print softw... Manufacturing Company NolaPro's modules while not written specifically for a manufacturing company, has been built with user flexibility in mind. When you first access NolaPro you will see the setup screen. In the "Busines... Auto-Suggest Search Field If you input a ISBN Number or the UPC Code when creating or editing an inventory item then you can search for items using this number. For example, go to Inventory -> Inventory Items -> Add New Item. ... General Support General Support questions are those that involve navigating and using the standard features of NolaPro. We are happy to answer General Support questions like this, but doing so does require a fair am... Piece Work Currently NolaPro does not offer piece work. However, our NolaPrint pricelist does include it. NolaPrint is a commercial print software that is a NolaPro plug-in application developed for the commerci... Transactions/Mo In the Prosper and MyBiz Hosted Solutions there is a limit of 1,000 transactions per month. This is referring to GL transactions. If you will need more than 1,000 GL transactions per month please subm... HIPAA If you are hosting NolaPro on our servers, NolaPro is HIPAA complaint. Multi-Currency 1. Obtain the add-on for multi-currency by purchasing it from the NolaPro Store(http://extras.nolapro.com) or within the NolaPro application itself. 2. After signing in to NolaPro 5, select Admin -&g... NP 6 menu style The NP6 style menu has been the default for many years and most users are already using this style. However, there may be some on the older style menu that is no longer supported after version 5.0.170...