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Logging In / Reset User Name and Password

Solution

Please try the default of login=admin and password=pass.



For Hosted Customers:

Please submit a ticket for your login and password if the default did not work.



For Non-Hosted Customers:

Here are instructions for resetting your NolaPro credentials in Windows. If you have Linux, skip steps 1 & 2 and just enter a console command prompt.



* Start --> run --> cmd (click ok -- this will open a DOS C:> prompt or something similar)



* Type in (or copy & paste) this command: cd \program files (x86)\noguska\nolapro\apache\mysql\bin

(hit enter)



* Type in: mysql -uroot

(hit enter - this will enter mysql)



* Type in: use nolapro;

(hit enter)



[This step is optional -- to change username (default is "admin")]



* Type in: update genuser set name='xxx' where id=1;

(hit enter -- put in your password in place of the xxx -- leave the quotes)



* Type in: update genuser set password=md5("yyy") where id=1;

(hit enter -- put in your password in place of the yyy -- leave the double quotes)


* Type in: exit;

(hit enter to leave database)



* Type in: exit;

(hit enter to leave DOS)


Then try to log into NolaPro with xxx/yyy (your new username/password).



If this does not work we'll be happy to assist you via the phone (small fee applies). Good luck!

 
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Article details
Article ID: 110
Category: General Info
Date added: 2010-08-24 14:26:36
Views: 1644
Rating (Votes): Article rated 3.0/5.0 (43)

 
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