Logging In / Reset User Name and Password
Please try the default of login=admin and password=pass. If there is another user at your company with administrator access they can log in and go to Admin -> System -> Users to select your username and enter a new password.
For Hosted Customers:
Please submit a ticket for your login and password if the above did not resolve the issue.
For Non-Hosted Customers:
Here are instructions for resetting your NolaPro credentials in Windows. If you have Linux, skip steps 1 & 2 and just enter a console command prompt.
* Start --> run --> cmd (click ok -- this will open a DOS C:> prompt or something similar)
* Type in (or copy & paste) this command: cd \program files (x86)\noguska\nolapro\apache\mysql\bin
(hit enter)
* Type in: mysql -uroot
(hit enter - this will enter mysql)
* Type in: use nolapro;
(hit enter)
[This step is optional -- to change username (default is "admin")]
* Type in: update genuser set name='xxx' where id=1;
(hit enter -- put in your password in place of the xxx -- leave the quotes)
* Type in: update genuser set password=md5("yyy") where id=1;
(hit enter -- put in your password in place of the yyy -- leave the double quotes)
* Type in: exit;
(hit enter to leave database)
* Type in: exit;
(hit enter to leave DOS)
Then try to log into NolaPro with xxx/yyy (your new username/password).
If this does not work we'll be happy to assist you via the phone (small fee applies). Good luck!