General Support

General Support

General Support questions are those that involve navigating and using the standard features of NolaPro. We are happy to answer General Support questions like this, but doing so does require a fair amount of time by our staff. In order to keep our hosting fees as low as possible we do not include General Support in our hosting fee. Those that would like the ability to ask questions like this can purchase one of our additional support packages.

We offer online text-based help and video tutorials to assist with most questions people might have. When we need to devote staff resources to answer support questions though, we have to fund that in some way. This is why we offer a few different support packages to meet various user needs.