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Bugs / Errors

Bug Reports

Thank you for taking the time to report any issues you may be having with NolaPro. We strive to make improvements to our software and fix any bugs, should they arise. Upon submitting your bug re...
Possible Bug

Thanks for notifying us of a possible NolaPro bug. Our staff will investigate if your report is valid and will attempt to remedy the issue in a future update if necessary. If you need personalize...
Turn OFF "Safe Mode"

Safe mode needs to be off in order for NolaPro to work properly. Try contacting your hosting provider to see if they can modify this setting for you. If not, NolaPro won't be able to run on th...
SELinux Messages

Please try turning off/disable the SELinux. This isn't really a requirement of NolaPro, but it is necessary for the Zend Optimizer to run successfully with Apache (NolaPro requires the Zend Optimiz...
MySQL Bug Produces Error Adding Items

There is a bug in some versions of MySQL that affects the auto_increment value resulting in an error adding items. In order to fix this you will need to upgrade to the latest version of MySQL. If N...
Error Message When Activating Add-Ons or Plug-Ins

You must have an internet connection to complete the activation process. You may also need to temporarily disable any anti-virus programs/firewalls that could be blocking activation. If you are ...
FPDF error: Missing or incorrect image file: uploads/graphic_big1.jpg

If you receive this kind of error when trying to print invoices, etc. the problem may be: 1. Your database and programs were copied to a new server, but not the graphics stored in the uploads subd...