Void ACH/EFT Payment

Void ACH/EFT Payment

You can void vendor payments marked as ACH/EFT by going to Expenses -> Checks -> View/Cancel Checks. This will not cancel any bank transfers that may have been initiated if using the NolaPay ACH/EFT. For that case log into the NolaPay/USAePay portal and void payments there if they have not posted already.

To cancel AR ACH/EFT Payments go to Income -> Payments -> Void Payments. Similar to AP payments, if you need to cancel AR ACH bank transfers that have not posted yet, you will need to log into the NolaPay/USAePay portal and manage cancellation there.

On the View/Cancel Checks list, the Bills column shows the vendor bills each check paid (click a bill to open it), and the vendor name links to the vendor record, so you can confirm you are voiding the right check before you void it. Payroll checks have no vendor, so their name is not linked.

After Voiding a Payment

This behavior applies to every vendor payment type, not just ACH/EFT, so it also covers checks and manual payments. When you void a payment that had paid one or more vendor bills, NolaPro displays a Vendor Bills on Voided Payment table listing each bill the voided payment covered. From that table you can:

  • Click a bill's Invoice Number link to open the bill and view or edit it.
  • Click Delete to remove a bill entirely.

Below the table, the Make New Payment For Vendor Bills button opens Write Checks with those same bills already selected, so you can re-issue the payment with any corrections in one step. Every bill from the voided payment is ticked to pay, including bills that were on hold (their Bill On Hold box is cleared). Untick any bill you do not want to pay again.