Credit Invoice

Credit invoices can be:

1. Used as payment against other invoices for a customer through Income -> Payments -> Enter Payments. The Amount box can be set to 0 on the initial page. Enter a negative payment against the credit invoice and a matching positive amount against the invoice to move the credit to.
2. Applied directly to Fulfillment or POS orders by checking the box labeled Apply to Order in the red Credit Available section of the customer area at the top of the page when making new Fulfillment or POS orders.
3. Refunded back to customers by using the Income -> Payments -> Refund Credit tool.