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Edit Completed Service Order

Solution If you delete the invoice you can go back and edit the order then re-invoice it.

1) Go to Billing -> Invoices -> Edit Invoice.
2) Input the invoice number and click "Next".
3) Click on the "Edit" button.
4) Scroll to the bottom and click on "Unpost".

If a payment has been applied you will first need to void the payment by going to Billing -> Invoices -> Void Payments. Then return to step 1.

5) Scroll to the bottom and click on "Delete".
6) Go to Orders -> Service Orders -> Edit Order OR Orders -> Item Orders -> New/Edit Order.

Now you can edit the order and re-invoice it after you have made your changes.
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Article details
Article ID: 271
Category: Orders
Date added: 2010-11-15 12:53:43
Views: 263
Rating (Votes): Article rated 3.1/5.0 (30)

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