» Articles in this category:

	Fulfillment Order Discounts When entering a Fulfillment Order from Orders -> Fulfillment Orders -> New Order, there is no place to enter a discount in the line item. However, if entered through POS -> Fulfillment Order Mode, ... Date for Determining when Overdue Some customers are showing really past due when we go into the order screen. I've checked several of them in the AR Aging Detail report. They are only a few days past due. The aging report uses the... Set next Order Number The next order number used can be set by changing the url in your browser's address bar. Delete the ending index.php and change it to arordernumber.php Enter the desired order number and Save. Order marked as Final Ship allows editing We allow this because so many users closed an order before they were ready. Yes, it will affect Inventory and COGS. However, if the order has already fully shipped, the only way to ship again is to ... Edit order after invoicing To edit an invoice and affect inventory you must delete the invoice (which reopens the order) and re-invoice it after making changes. Item Code does not appear on Purchase Order The supplier code and the default costs come from the item/vendor information. To enter that, you go to the item edit page, select an item to edit, then when looking at the item details, scroll to th... Fulfillment and Service Order options not showing There is a setting under Billing->Receivables Setup->Company Information where you can check a box that says to show the fulfillment orders or the service orders in the orders menu. Receive "Passwords do not match" when updating customer This error has something to do with your internet browser automatically saving passwords. When you enter/edit a customer, make the sure the password fields are empty. This should eliminate the messa... Shipping charges not updated at order level Why didn't shipping charges add on my dynamic order? You need to click on the amount next to the shipping box on the dynamic order page in order to add a shipping amount. This is a shipping estima... POS Sales Taxes not calculating To set up your taxes, go to Billing -> Setup Receivables -> Sales Taxes. Select General Sales Tax Info. If taxing by the Ship To Address you will need to select the tax in the Sales Tax District for ... Can quotes be numbered differently than orders? Quotes use the same table as orders in NolaPro and are therefore share the same numbering system. Quotes are stored similar to unconfirmed orders. Create "worker" for a Service Order In order to have a "worker" that you can add to a service order please complete the following steps. If you haven't already, make sure that you go to Orders->Setup Service and set up your Service C... Customer List To view a list of all of your customers, go to Orders->Customers->Customer List. Filters can be applied to limit your results, or just click Next to continue. Similarly, a list of vendors can ... Create a quote Quotes can be created by going to Orders -> Fulfillment Orders -> New Order. Enter your order information and click the Save as Quote button at the bottom of the screen. To convert the quote to an ... POS using wrong GL Sales account When using POS the GL Sales account may use the default sales account. If you would like to use the Sales account specified on the Item Edit screen, do the following: Go to Inventory -> Setup Inven... Customer First/Last Name not appearing on Customer screen If you are missing fields from your customer add/update screen please go to Admin->Admin Setup->Company Add/Update. Select your company and click Edit. Look for a field called "Short Customer S... POS Ship-To Attention field auto-populating If no Attention is entered in the Ship To field for POS/Dynamic Orders it automatically puts in the customer's name.

Powered by Help Desk Software HESK™