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	VAT/GST Tax Guide NolaPro supports VAT/GST taxes. Please view our guide here or download the attachment for more information! Deleting an Invoice In order to delete an invoice, you must first void any payments that have been applied to said invoice:   Billing -> Invoices -> Void Payments If the payment has already been submitted... Barcode Scanner You can use a scanner to input the item code on the POS page in NolaPro. Be sure to set your scanner so it produces a tab after reading in data instead of producing a hard return, which will cause th... Emailing Invoices For Windows you need to install an SMTP program on your machine. An SMTP program delivers emails. NolaPro will attempt to send emails to an SMTP program that is listening on port 25 running on the sa... Duplicate Invoice GL Entries Why are their duplicate GL entries for some of my invoices? Whenever you edit an invoice it makes a reversing set of entries and then it creates a new set of entries for the changes. So in the GL ... Creating invoices doesn't allow for inventory items If you are strictly using Invoicing (not a POS/Fullfillment order) there is no field for Item Code, only Description, GL Account, Qty, etc. Ergo there is no way to use Inventory when you create or edi... Deluxe Check Form The form number to order checks for the NolaPro Software is #881004 and can be found at www.deluxeforms.com. Process credits to a credit card Go to Billing -> Invoices -> Void Payments. Click to void a credit card payment and the system will automatically contact Authorize.net (or another payment gateway if you have it set up in NolaPro) an... Shipping charges Does Shipping Charge in Order > Ship Order eventually hit the GL Accrued Shipping Liability account? Yes, during the Order to Invoice step. It only charges this amount if you haven't entered a shi... Emailing Invoices with Customer Notes add-on I've emailed invoices for customers but it is not showing up under the customer notes that the invoices have been sent. Why is this? Emailing invoices creates notes that are attached to the invoice... Invoice Number Override add-on Once activated, go to: Billing -> Setup Receivables -> Company Options. Go to the Fulfillment and Service Order section, and check the box that says "Allow Override of Invoice Number". When you... Order types missing in Orders menu We no longer have the main heading of "Fulfillment Orders" , "Reports" or "Service Orders" in the Orders Menu, what happened? There is a setting under Billing -> Setup Receivables -> Company Option... Can't select inventory items when creating Invoice If you are creating an invoice using Billing -> Invoices -> New Invoice you cannot use an inventory item. Many people invoice separate from inventory, and they don't want to be bothered with it. This... Printing multiple invoices at once If you don't mind having several invoices contained in one pdf file you can do the following: Create a url like http://mysite.com/arinvoiceviewfpdf.php?invoiceidstr=146,147,148,149,150 Summary of... Print Invoice without Customer ID number If you would like your invoices to print without the Customer ID number you can change the invoice format to Preprint 2. This is accessible in Billing->Setup Receivables->Company Options on the In... Missing or incorrect image error when printing invoice If you receive an error similar to: FPDF error: Missing or incorrect image file: uploads/graphic_big1.jpg, please make sure Apache has write access to the nolapro/uploads folder. Similarly, if you ... Search invoice by notes To search for invoices based on notes you may have entered, go to Billing->Invoices->Edit Invoice, enter your search words in the Notes field and click Next. Recurring Billing with Payment Plans If you want to set up recurring billing for your customers then our payment plan module is for you. This can be accessed in the Billing->Payment Plans section. For more information, please see t... Creating Credit Refunds/Invoices If it's an overpayment, go to Billing>Invoices>Refund Credit. The overpayment should appear allowing you to refund the money. If it's a refund, simply go to Billing>Invoices>New Invoiceand create a ne... Invoice overpayment automatically created If an overpayment is automatically created when you make an invoice payment for the exact amount, please check your currency symbol. Go to Admin->Admin Setup->System Settings. If your currency symb...

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