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Customize Text Labels and Language Article rated 1.0/5.0
Go to Admin -> Admin Setup -> Language Editor For more information on this feature, please click here. Also view then language translating training video.
Manage User Access Article rated 1.0/5.0
To Set user access rights go to Admin -> Admin Setup -> User Add/Update. Select the user and edit rights in the Module Access section. Want to set page-specific access? Our Advanced User Ri...
Credit Card Processing Article rated 1.8/5.0
As far as options for credit card payments the authorize.net and psigate processors are included but others can be set up by customization. Credit card options are located in Billing->Setup Receiv...
Possible Bug Article not rated yet
Thanks for notifying us of a possible NolaPro bug. Our staff will investigate if your report is valid and will attempt to remedy the issue in a future update if necessary. If you need personalize...
Customer ID won't import Article not rated yet
When importing a new customer it does not let me choose a specific Customer ID. The id is auto-assigned. The customer code number is there for backward reference only.
Database Explanation Article not rated yet
The Database Explanation report is designed for developers wanting to integrate other packages with NolaPro. Access it by going to Admin -> Reports -> Database Explanation. It displays the tabl...
Import GL Beginning Balances Article rated 2.6/5.0
General Ledger Balances can be imported from another software package via a comma-separated (CSV), a tab-delimited, or a pipe(|)-delimited file. Access this by going to Admin -> Imports -> Import G...
Language Translation Instructions Article rated 3.0/5.0
Once you activate the language activation code you received, you'll need to change these areas to enable the language: * By company: Admin --> Admin Setup --> Company Add/Update * By user...
GL Accounts did not import with Inventory Items Article not rated yet
Before importing inventory items, make sure to set Default Location and Default Price Level in Inventory Setup->Standard GL Accounts before updating. If Defaults Are Not Set, the First Location and Pr...
Customer ID cannot be imported Article not rated yet
Why can't I specify the Customer ID when importing customers? When importing customers the ID number is auto-assigned. The Customer Code Number listed in the file column format section (Admin -...
Company Type on Quick Setup screen Article rated 5.0/5.0
Once a company type is chosen it cannot be changed later. The company type chosen does not have an affect other than the default GL accounts that are initially loaded. These accounts can be cha...
Importing Employees only imports last one in file Article not rated yet
If you are Importing Employees and only the last one is appearing it is likely that a social security number is not specified for the employees. A SSN or another unique number will need to be added...
Can I sync NolaPro with another instance installed offsite? Article not rated yet
NolaPro is unable to sync with a separate installation off-site (i.e. One of your company locations does not have internet access).
SSL Certificate when self-hosting Article not rated yet
If you are hosting NolaPro yourself, you can use a SSL Certificate. Check with your hosting provider for more information on purchasing a certificate.
Delete a company Article rated 5.0/5.0
If you have multiple companies and would like to delete one, go to Admin->Admin Setup->Company Add/Update. Choose the company and there will be a delete option at the bottom. Make sure you will not...
Inventory Import fields - common questions Article rated 3.0/5.0
The field list for importing inventory items has some common ones that some are unsure of. The Description field will contain the name of your product. The Catalog Description is a longer descripti...
One Company with Multiple Locations Article rated 5.0/5.0
You can have one company with different warehouse locations, but if you need different payrolls and accounting books, you will have to set up different companies.
Change Currency Symbol Article rated 5.0/5.0
To change the currency symbol displayed, go to Admin->Admin Setup->System Settings. Currency Decimal Places, Unit Decimals, Character Encoding, System Language, and NolaPro API Logging can also be ...
Bank Statement Import (OFX) Article not rated yet
Information for the Bank Statement Add-On: You can get to the bank statement import page by going to Admin -> Imports -> Import Bank Statements. You will need to get a bank statement export from...
Multiple Companies Article rated 5.0/5.0
You can create more than one company under one installation. Go to Admin~>Admin Setup~>Company Add/update
 

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